Shipping policy

UK Shipping

We currently ship all orders within the United Kingdom using Royal Mail Tracked 48.

Delivery Time:

  • Orders are typically delivered within 2 working days after dispatch.

  • You’ll receive a tracking number via email once your order has been shipped.

Processing Time:

  • Orders are processed and dispatched within 1–2 working days (Monday–Friday).

  • During busy periods, please allow an extra day for handling.

Shipping Cost:

  • Standard UK shipping is free on all orders over £100

  • Orders under £100 are charged a flat rate

Tracking & Updates:

  • You can track your parcel using your Royal Mail tracking link.

  • Royal Mail Tracked 48 provides delivery confirmation and updates as your order moves through their network.

Delivery Issues:

  • If your order hasn’t arrived within 5 working days after dispatch, please contact our support team at  Info@RT1Percent.com , and we’ll help track or resolve the issue promptly.

Address Errors:

  • Please double check your delivery details before confirming your order. We can’t guarantee changes once an order has been processed.

Lost or Damaged Packages: If your order is lost or arrives damaged, please contact our support team immediately for assistance with replacement or refund.

Tips for a Smooth Delivery:

  • Ensure your shipping address is complete and accurate.

  • Keep your contact details up to date for delivery notifications.

  • For larger orders, consider expedited shipping to ensure timely arrival.

 

International Shipping

We ship internationally to the destinations available at checkout.

Delivery Time:

  • Europe: typically 3–5 working days after dispatch.

  • Rest of the world: typically 6–7 working days after dispatch.

  • Customs checks or delays with the local delivery service may affect delivery times.

Processing Time:

  • Orders are processed and dispatched within 1–2 working days (Monday–Friday).

  • During busy periods, please allow an extra day for handling.

Shipping Cost:

  • International shipping costs are calculated at checkout based on your destination and order.

  • Any international shipping offers or discounts will be shown at checkout.

Customs, Duties and Taxes:

  • International orders may be subject to import duties, taxes or customs fees set by the destination country.

  • These charges are not included in your order total unless stated at checkout. If charges apply, you may need to pay them before your parcel is delivered.

  • Customs requirements and charges vary by destination.

Tracking & Updates:

  • You’ll receive a tracking number by email once your order has been shipped.

  • You can use the tracking link to follow your parcel. Tracking updates and delivery confirmation may vary by destination and service.

Delivery Issues:

  • If your order hasn’t arrived by the end of the estimated delivery window, contact our support team at Info@RT1Percent.com with your order number, and we’ll help investigate.

Address Errors:

  • Please double-check your delivery details before confirming your order. We can’t guarantee changes once an order has been processed.

Lost or Damaged Packages:

  • If your order appears to be lost or arrives damaged, contact our support team as soon as possible with your order number and any relevant details. We’ll help investigate and advise on the next steps.

Tips for a Smooth Delivery:

  • Make sure your shipping address and contact details are complete and accurate.

  • Check your inbox for dispatch and tracking updates.

  • Check whether your country charges import duties, taxes or customs fees on delivered orders.